infer0

Terms of Service

Last updated 17 September 2026

These terms are the agreement between you and Becitizen Inc. (“we”), a federal corporation under the Canada Business Corporations Act, based in Vancouver, British Columbia, which operates infer0. By creating an account or calling the API, you accept them.

1. What the service is

infer0 is a router. You send a request to our API, we forward it to a third-party provider that serves the model you asked for, and we meter the tokens that come back. We are not the maker of any model we route to, and we do not control what a model outputs.

2. Your account

You must be able to form a contract, and you are responsible for everything done with your API keys. Keep them secret: anyone holding a key can spend your balance. If a key leaks, revoke it in the dashboard — that takes effect immediately. Tell us promptly if you believe your account has been used without your permission.

3. Credit, charges and refunds

  • Credit is prepaid. It is not a deposit, earns no interest, and is not transferable between accounts.
  • Before a request starts we reserve its maximum possible cost. When it finishes you pay for the tokens actually used and the remainder is released. If your available balance cannot cover the reservation, the API returns 402 and nothing is charged.
  • Prices are those shown on your Models page, and the price in force when a request opens is the price that request is billed at — a later change never re-prices an older call.
  • A request that fails costs you nothing. If an upstream provider errors, the request settles at zero and the reservation is released.
  • Unused credit is refundable. Ask at support@infer0.ai and we'll return the unspent balance to its original payment method. Credit already spent on completed requests is not refundable, because the upstream provider has already been paid for those tokens.
  • Credit does not expire. If we ever decide to change that, we will email you first and give you time to spend or reclaim it.

We may change prices. Changes take effect only for requests opened after the change, and we will give notice of an increase before it applies.

4. Acceptable use

You agree not to use infer0 to:

  • break the law, or produce material that is unlawful where you or your users are;
  • generate content sexualising minors, or content intended to harass, defraud or impersonate a real person;
  • build weapons, malware, or tools whose purpose is to cause harm;
  • resell access in a way that hides from your own users that a third-party model is answering them;
  • attack the service — scraping our routing, probing other accounts, or attempting to exceed your balance.

Requests are also subject to the policies of whichever provider serves them. A provider may refuse or block content independently of us, and we pass that outcome through.

5. Availability

We offer no uptime guarantee. We route between multiple upstream providers and fail over when one is unhealthy, but the providers are outside our control and any of them may become slow, unavailable, or stop offering a model entirely. Models may be added or removed from the catalog. If a model you depend on is withdrawn, any credit you hold remains yours and can be spent on another model or refunded.

6. Your content

You keep all rights to what you send and what you receive. You grant us only the permission needed to forward your request to a provider and return the reply. We do not store the content of your prompts or the model's replies, and we do not train on them — see the Privacy Policy. You are responsible for having the right to send what you send.

7. Suspension

We may suspend an account that breaches section 4, that a provider or payment processor requires us to stop serving, or that appears to have been paid for with a stolen card. Where we can, we will tell you why and give you a chance to respond. If we suspend an account that has done nothing wrong, we refund the remaining balance.

8. No warranty

The service is provided “as is”. Model outputs may be wrong, offensive or unsuitable for your purpose, and you should not rely on them for medical, legal, financial or safety-critical decisions without human review. To the extent the law allows, we disclaim implied warranties of merchantability and fitness for a particular purpose.

9. Liability

To the extent the law allows, our total liability arising from these terms is limited to the greater of the amount you paid us in the three months before the claim, or your remaining credit balance. We are not liable for indirect or consequential loss, including lost profits or lost data. Nothing here limits liability that cannot lawfully be limited.

10. Changes and ending the agreement

You may stop using the service and ask for your unused credit back at any time. We may change these terms; for material changes we will email you before they take effect, and continuing to use the API afterwards is acceptance. We may end the agreement with notice, refunding your unused balance.

11. Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, and the courts of British Columbia have jurisdiction. If you are a consumer, this does not remove protections you have under the law of the place you live.

12. Contact

Becitizen Inc., Vancouver, British Columbia, Canada — support@infer0.ai. Practical questions are answered on the Support page.